Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Pull expired items, document and discard. Example: I was late for a shift once at my previous job. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Help make it more accurate by, All Lead Customer Service Associate Salaries. Follow proper coding procedures. Your email address will not be published. View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. Join us or tag a friend to apply! Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. About this jobFind your commute. Additional pay could include bonus, stock, commission, profit sharing or tips. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). We would love to be a part of your professional journey. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Wawa, Inc. Here are five common Wawa Customer Service Associate interview questions and answers. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. How To Become an Adventure Therapist: Step-by-Step Guide. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Job Description. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . Location: Field. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Visit the Career Advice Hub to see tips on interviewing and resume writing. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. Happy Veterans Day from your friends at Wawa! Copyright 2023 Grabjobs Pte.Ltd. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Wawa, Inc. is an equal opportunity employer. Maintained high standards of customer service during high-volume, fast-paced operations. Jobs. Customer service skills also include empathy, patience and kindness. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. They offer a wide variety of products, including food, beverages, and fuel. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. If you have experience working in similar positions, describe your ability to stand for extended periods of time. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. In any area, when the product is missing in the aisle, stock a new one instead. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Check expiration codes, face and inspect all items. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. STR08511 - Baltimore, MD 21224. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Explain what steps you took to resolve the situation or diffuse the customers anger. Stop fuel pumps if necessary. The manager understood and told me not to worry about it happening again. Store 5222 - New Smyrna Beach, FL 32168. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. View similar Customer Service / Guest Services jobs below. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Employers ask this question to learn more about your work ethic. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Job Description. Unlawful discrimination will not be a factor in any employment decision. Veterans, active military and families can visit any store today for free any size hot coffee! Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Job Title: Customer Service Associate. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Job Description. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Part-Time. City and state must be separated by a comma followed by a space (e.g., Houston, TX). The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Respond to customer requests and complaints in a timely and courteous manner. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. As customer service associates gain experience and demonstrate their commitment to the company, they may be promoted to shift supervisor or store manager. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations.
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