Supplier Information; Careers Opens new window. For an explanation of our Advertising Policy, visit. But in an announcement on July 28, 2022, the airline announced that Southwest flight credits no longer expire! payment.If the UATP card was used to pay for the Southwest Airlines flight, the refund will be made to the UATP card. You can send proof of your exemption status to us byemail. I purchased the flights with gift cards ( I purchased gift cards using my bank debit card) and they say they can not give me my money back. Improve earnings, maximize rewards and track progress toward dream trips. I havent even received the credit for the cancelled flights. We may receive compensation when you click on links to those products. Will the airline go above and beyond as they've promised? How do I dispute the refund amount? Flight credits that may be transferred once will have a Transferable Flight Credit designation. It turned out the Travel Fund number is just the confirmation number from the initial reservation that was canceled. We are out of pocket almost $3,000 & today SW sent an email telling us they are ESCALATING our claim. } right: 185px !important; Look Up Reservations. Both you and the recipient will receive a confirmation email. Navigate the calendar using PAGE UP and PAGE DOWN to change the month, you can also hold CONTROL and press the ARROW KEYS to change the day. Every additional expense incurred from the day we were scheduled to leave were submitted with receipts. padding-top: 5px; height: 6px; That includes backup flights on other airlines, rental cars you booked to get home, meals, hotels, or any clothes and supplies you purchased because your bag was lost by the airline. However, many travelers' accounts will currently state that there are no Travel Funds found since this technology was just put in place last week and Travel Funds received prior to Dec. 3, 2019 still need to be tracked manually. I lost not only the miles for round trip travel but hotel, dinning, transportation etc. Yes, the recipient will receive the remaining balance as a flight credit. Earn up to 10,000 points per night on hotel stays. display: inline-block; Do Not Sell/Share My Personal Information. This left the travel funds in limbo. The recipient can then use the flight credit to purchase a new ticket and is responsible for any fare difference. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { External site which may or may not meet accessibility guidelines. How will I receive a method-of-payment refund? A transferable flight credit can only be transferred between two Rapid Rewards Members. We think this is code for yet another DELAY! 2023 Southwest Airlines Co.All Rights Reserved. Flight credits or refunds for refundable fares will be issued regardless of cancellation time. To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. As Southwest Airlines finds its footing after last week's unprecedented meltdown, the question now becomes how the carrier will compensate travelers affected by the disruptions and how quickly. Our trip did not turn out well sadly. Box 36649 Dallas, Texas 75235-1649 All refund requests submitted in writing should include your unused ticket information or proof of purchase, as well as the booking confirmation number. white-space: normal; Return flight delayed til 12/24. It should also help ensure you do not forget about funds you have and upcoming expiration dates. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } .air-check-in-edit-contact-information-banner--link { What happens if I do not have a Rapid Rewards account? Can I receive a reimbursement? padding: 0; When your reimbursement is processed, you will receive an email from Southwest advising you of the reimbursement amount approved and explaining that we have partnered with Hyperwallet to process the payment., The email from Southwest will also include your Customer ID, which you will need to access your payment., Then, within a few days, you will receive an email from Hyperwallet with instructions and a link to access your payment., Please ensure you check your junk and spam folders if you have not received communication from Hyperwallet within a few days., Documentation of exemption status (copy of front and back). I am out over 1k and submitted the refund with receipts via southwest website as they requested. padding-left: 30px; Southwest Airlines Co. All Rights Reserved. .facebook-share-button-command--button { Good luck with coughing up $100 or more. @mjyorkWe're sincerely sorry for the frustration. I got a response that they will pay me $19.91! html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } Please see our Privacy Policy. left: 278px !important; This is why my funds are attached to Confirmation # QUAGGF-9934 instead of the original trip to nashville confirmation # WGBYWT. Then, head to Southwest's contact page and select Email Us -> Expense Reimbursement Request and provide details of your reservation and attach your receipts. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Please pardon our dust while we make this change! html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { You may also request a refund by using the E-Mail Us optionon our website or app and submitting the appropriate information. Please provide the details of your experience below, and our Customer Relations Department will research and respond as soon as possible," the website reads. Will Southwest extend travel funds expiration? Submitted claim. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } Book. I was in California for a funeral and I was just trying to get back home to San Tan Arizona before Christmas. A travel fund created after March 1, 2020 should have an expiration date of September 2022. I was told they will reimburse my flight that was canceled twice. No problem right? What if I dont know the Rapid Rewards account number of the person I plan to transfer my Transferable Flight Credit to? They would not refund the travel funds and they set them to expire on May 28th because I had "Used" them on a flight which they inevitably changed. Southwest said in a statement Tuesday afternoon that it's on track to deliver nearly all baggage lost during the meltdown by midweek. I think this was a rotten deal. Southwest Airlines does a lot of things right, but making it easy for customers to use Southwest Travel Funds was not one of them ;-). Here are the best cards for making your trip more comfortable. It's all up to Southwest, and Southwest has said it will honor reasonable requests for reimbursement for meals, hotel, and alternate transportation. But what's considered reasonable is left to the airline to decide. For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization., 2Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight., 3Internet access for $8 per device from takeoff to landing. No, the entire amount of the Transferable Flight Credit must be transferred to one person. } Not what they told me on the phone yesterday and the 3 prior calls before that. External site which may or may not meet accessibility guidelines. But it's no more different than if I buy a dozen eggs and forget to look and see if any are broken, and then the check-out person does the same thing, doesn't check. Flyers with A-List and A-List Preferred status are also getting that automatic extension for their benefits traveling on or before Jan. 31. #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} I have written them yet AGAIN as this is not acceptable. font-weight: bold; /* Air CheckIn Banner Button Fix */ } You can always try asking. Travel funds (refunds from canceled reservations) can only be used to purchase a ticket and cannot be used to . } PLEASE NOTE: A verification email will be sent to your address before you can access your trial. Posted 12 minutes ago. In the event that you cancel a reservation with a Wanna Get Away Plus, Anytime, and/or Business Select fare, your Transferable Flight Credit is transferable once. . If you don't receive a refund, please call us at 1-800-I-FLY-SWA. Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Awayor WannaGetAwayPlusaward travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, anypointsused for booking will be forfeited, along with anytaxes and fees associated with youraward travelreservation. Not anymore! Related: Southwest Travel Fund reader mistake story. position: absolute; If your flight is cancelled by Southwest and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation even for non-refundable tickets. left: 482px !important; position: absolute; WRONG. We tried making reservations for days to be able to complete the mileage requirement of 125,000 miles but as we all know not reservations could be made. Contact the person to get the number, and be sure you have the correct spelling of their first and last name and the email address associated with their Rapid Rewards account. See My Account for flight credit expiration dates, if any. /* Air Booking Select - Fare benefit sub-label workaround */ I've incurred additional expenses (e.g., hotel accommodations, other airline tickets, rental car, food, etc.) You have to know whats happening with clients, competitors, practice areas, and industries. padding-top: 5px; Hyperwallet allows Customers to select their method of reimbursement and has options including PayPal, Venmo, the Customers bank account, bank card, paper check, and MoneyGram.. Add EarlyBird Check-In. Click here to login, 2023, Portfolio Media, Inc. | About | Contact Us | Legal Jobs | Advertise with Law360 | Careers at Law360 | Terms | Privacy Policy | Cookie Settings | Help | Site Map, Enter your details below and select your area(s) of interest to stay ahead of the curve and receive Law360's daily newsletters, Email (NOTE: Free email domains not supported). Then I was told that Southwest is not reimbursing me for my hotel stay or the rental of the vehicle. A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. Look Up Reservations. left: 277px !important; /* Fare chart comparison flyby */ /* Air Booking Select - Fare benefit sub-label workaround */ I received an email today with a refund amount, which over $1,041.37 less than submitted. I called and talked to customer support for hours, and they ultimately said it is up to corporate to provide an exception and a refund and their hands were tied. If you have unexpired Transferable Flight Credits as of July 28, they will not expire and are available for you to use. Yes, the entire amount of the Transferable Flight Credit must be transferred. )"; BS!!! Double check your expiration date and date you cancelled the flight. Then click the link to Add to My Account on your flight credit. They only wanted to refund 2 tickets or $68 credit for next flight I think everyone here would appreciate how the process was for you, thank you in advance. No action is required on your part! .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } This site does not include all credit card companies or all available credit card offers. Still have questions? Password (at least 8 characters required). We canceled and purchased with another airline because we no longer trusted that our flight would actually happen. On its website, Southwest said it would "honor reasonable requests for reimbursement for meals, hotel, and alternate transportation" for those who incurred additional expenses as a result of impacted travel. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. Privacy Policy Trademarks Do Not Sell/Share My Personal Information. height: 1px; The volume of canceled flights caused a backlog of bags at airports around the country. Still, for many passengers stranded at airports, many have had to extend hotel stays, buy flights on other airlines, or rent a car to get back home all added expenses. I've incurred additional expenses (e.g. So this feature is apparently only going moving forward. Flight Status. Transferable flight credits are just one of the many benefits that you can enjoy when you book with Southwest. Law360 provides the intelligence you need to remain an expert and beat the competition. Already a subscriber? text-decoration: underline !important; margin: -1px; You'll no longer have to sift through all your Southwest cancellation emails or maintain a separate word document listing all your funds. How long do customers have to send in receipts for reimbursement? I need my money back, they cannot get away with this. A Southwest spokesperson said in an email Tuesday that they are processing all requests as quickly as possible. As it chips away at that mountain of lost bags and requests for money, the airline proactively emailed an apology to customers Tuesday, offering 25,000 bonus Rapid Rewards points. } This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Traveling for spring break? Submit Your Receipts for Additional Expenses. Canceled. June 27, 2017. (opens popup). How do i get a refund from Southwest Airlines? In order to provide a top-notch Internet experience, we prohibit access to certain high-bandwidth applications and websites. font-style: normal; Secretary Buttigieg said last week his department will use the fullest extent of its investigation and enforcement authority to ensure Southwest complies with its refund obligations and hold [the airline] accountable if it fails to adhere to the promises made to reimburse passengers for costs incurred for alternate transportation.. Can I receive a reimbursement? I would not be out of my money had SW not changed the flights. We are working to reimburse optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Charge, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.) Do Not Sell/Share My Personal Information. Southwest Rapid Rewards cards will earn 2x to 4x points on gift cards purchased through Southwest Airlines. left: 277px !important; If you booked a Business Select, Anytime, or Wanna Get Away Plus fare, youll get a transferable flight credit when you cancel that you can use for yourself or transfer to someone else. Getting a refund is one of the few rights travelers in the U.S. have when airlines cancel flights. } nor the gas for the rental car. Allie Johnson is a Senior Editor at Thrifty Traveler, where she edits and writes news articles, guides, reviews, and other stories. Yes, the 25l points is just a hey, sorry, please fly with us again on TOP of what monetary amount they owe you for incurred expenses. font-style: normal; This Travel Funds page will include all funds received from nonrefundable canceled flights as well as any paid flights that were repriced at a lower fare. What information is required to transfer the Transferable Flight Credit? overflow: hidden; @mjyorkOne of your comments you stated, "I wasn't aware that SWA." so that leads me to feel you have part of the blame. I get home and find two broken eggs, so it now becomes the cashier's fault because I didn't just look at the eggs, (Like I should have) before I put them in the basket. So sad. right: 185px !important; You can also file a complaint if you feel the airline didn't sufficiently make up for your disrupted travel plans. Book. Flight credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. related to travel scheduled between December 24, 2022 and January 2, 2023. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { overflow: hidden; What if I cancel my ticket that includes both a Wanna Get Away and a Wanna Get Away Plus fare? So I guess mentioning anything on here is just a waste of time. Click here to begin. The cruise was paid on February 17, and airfare a week later (so we are still within applicable deadlines to purchase the insurance). We took our kids to Disney World 12/18-22. Click Transfer to someone else while logged in to your Rapid Rewards account and reviewing your Transferable Flight Credit. There is information in the previous heading. Opens new window. Travelers who submitted requests were sent an automated response telling them to expect a reply within 10 days. For Anytime orBusiness Selectaward travel reservation: the points used for booking will continue to beredeposited tothe purchaser's Rapid Rewardsaccount,and any taxes andfees associated withthe award travel reservation will be converted into a flight credit for future use. 2023 FOX Television Stations, from FRI 12:00 PM EST until FRI 7:00 PM EST, Coastal Volusia County, Inland Volusia County, Northern Lake County, Southern Lake County, Seminole County, Orange County, Osceola County, Man accused of killing daughter, 3 others in Brevard County shootings, Kylie Jenners ex Travis Scott nightclub incident: New York police investigating alleged bar brawl, SpaceX Crew-6 launch: 'All systems are looking good' for liftoff from Florida, West Virginia governor signs new carry bill, allowing for guns on public college, university campuses, Prince Harry and wife Meghan asked to vacate royal home in UK, Matanzas High student to be charged as adult in attack against teacher's aid: court docs, New charges filed against teen accused of killing Orlando journalist, little girl in Pine Hills shooting spree, Tied together through tragedy: 2 families of Pine Hills shooting victims meet, Matanzas High teacher's aide allegedly attacked by student says 'I never took the Nintendo Switch from him', These 3 Florida roads are among the deadliest in the U.S., report shows. } Southwest initially extended expiration dates on travel funds during the pandemic. For domestic flights, that can be up to $3,800, according to the DOT. SW CEO sending 25000 bonus points for flights cancellation between Dec. 24, 2022, and Jan. 2, 2023, do we still get a refund or any other option? What if I am trying to transfer a Transferable Flight Credit and it is not working? [data-class="swa-g-screen-reader-only"] { The catch: Only refunds or credits from flights canceled after December 3, 2019 will be shown. She joined the company in December 2022. Watch the video below to see how Transferable Flight Credit works. However, Southwest has been known to extend the date another six months if you call them after the expiration date. There is information in the previous heading. Indicates external site which may or may not meet accessibility guidelines. Information constitutes acceptance of our Terms and Conditions. The new expiration date is March 1, 2022. https://www.southwest.com/faq/travel-funds. I am unable to find anything on their web site about those flights. So much for Southwest caring for is most loyal customers as they state. Now, funds that were unexpired on, or created or after the July 28 announcement will not expire. Price is subject to change. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. /* Air Booking Select - Fare benefit first th width */ They did reimburse the flights. Please view our advertising policy page for more information. } Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. 6Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited travel funds. With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. offering 25,000 bonus Rapid Rewards points. A spokesperson for the airline declined to provide specifics on when customers will start receiving payments, reiterating only that they are processing requests as quickly as possible. But the pressure is on to move quickly. So every time you fly, your friend can too. } #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { Your email address will not be published. Southwest is thankful for your patience as we work diligently to review your reimbursement requests and receipts as quickly as possible. Yes, if you cancel a flight booked with Rapid Rewards points, the points will go back to the Rapid Rewards account used to book the flight. With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. This includes the confirmation number from the original flight as well as the passenger's first and last name. They will, however, typically deduct $100 from the total Travel Fund amount. position: absolute; Plus,. width: 348px; Is there a cut off date? To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. content: "(That money is all yours. } As of now, there is no way to add them to the account tracker. He also confirmed that Southwest would cancel more flights operating on a reduced schedule for the "next few days" to "reposition our people and planes." Yes, I'm sure they changed the flight times just to screw you. If I purchased a ticket prior to May 17, 2022, and cancel it on or after May 17, 2022, is my reservation eligible for Transferable Flight Credit? You can still check your balance on Southwest's Travel Fund lookup page. Check your DNS Settings. We will honor reasonable requests for reimbursement for meals, hotel accommodations, and alternate transportation (for example: rental cars and tickets on other airlines). There may not be a Rapid Rewards account number associated with the transferable flight credit or the transferable flight credit may have expired prior to July 28, 2022. text-decoration: none !important; See My Account for flight credit expiration dates, if any. #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} In his video message, CEO Bob Jordan said: "We always take care of our Customers. How Long Will it Take to Receive Refunds & Reimbursement? .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { If you apply that and then cancel your flight, your travel fund expiration will be May 1, 2022, not January 1, 2023. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { Southwest is providing reimbursement for Customers who were scheduled to travel between December 24, 2022 and January 2, 2023, and their flight was canceled by Southwest or significantly delayed. Please attach copies of your expenses for review. A few minutes after the aircraft was back at the terminal we were informed our flight was cancelled. To submit a reimbursement request, first gather your receipts for any and all additional expenses you incurred as a result of Southwest's collapse last week. But a week later, Southwest still hasn't publicly said how much it will cover: The airline has repeatedly declined to address Thrifty Traveler's questions about what costs it will consider reasonable.. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Flights/hotel/transportation/food/dog sitters for 5 people for 6 extra days = $12k. Hello. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. If you cancel your flight, you are forfeiting the EarlyBird Check-In purchase. When you go to pay for your flight, you'll still have to manually enter your Travel Fund information. You may obtain a refund to the original form of payment by calling 1-800-435-9792. In order to be eligible for a travel funds refund, your flight must be cancelled or you must be unable to travel for reasons such as illness or injury. If your Rapid Rewards number was not included in your reservation when you canceled, you will need to add it before you can initiate the transfer. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { Thus we were not only not able to make flight to meet requirements and finishing using the 2022 Companion pass I have now been told 3 times because I did not have a flight on December 23rd or any other day canceled that I do not get the extension for use of the Companion pass not the ability to use the extension to gain the 6582 miles still needed for 2022. I have contacted SW via every possible contact method. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. I requested a refund for my southwest travel that was to take place on December 26 on December 30th . There's no legal requirement for airlines to feed customers or put them up in a hotel when they get stranded overnight, let alone dole out additional compensation for the disruption. Rescheduled for 12/31. Later you cancel that ticket. Are tickets purchased with Rapid Rewards points eligible for Transferable Flight Credit? html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { A Transferable Flight Credit can only be transferred between two Rapid Rewards Members. Check in. font: italic normal 11px/1 Arial; External site which may or may not meet accessibility guidelines. display: block; My flight was December 24th and was canceled. [data-class="swa-g-screen-reader-only"] { Add EarlyBird Check-In. } If you were inconvenienced by a flight cancellation or significant flight delay within our control (e.g. Log into your Southwest Rapid Rewards account . Refunds - Any change to this itinerary may result in a fare increase. Southwest's new enhancement to tracking Travel Funds, This post contains references to products from one or more of our advertisers. left: 467px !important; DoNotPay Can Secure Your Southwest Ticket Refund , transportation etc cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited travel.... / } you can still southwest travel funds refund your expiration date on your flight, you may an. The country refunds & reimbursement flight that was to Take place on December 30th of advertisers! Receive the remaining balance as a flight Credit must be transferred between two Rewards! On July 28, they will reimburse my flight was December 24th was! Been reviewed, approved, or created or after the July 28, they not. Get back home to San Tan Arizona before Christmas ESCALATING our claim. dates travel.: # ffffff ; } i have written them yet AGAIN as this is code for another..., `` i was n't aware that SWA. Internet experience, we access. 6Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result forfeited. Uatp card was used to pay for your flight Credit must be transferred will... Position: absolute ; WRONG just to screw you reimbursing me for my hotel stay or the rental the. 'Ll get the latest news, information, and industries travelers in the U.S. have when Airlines cancel.... For the cancelled flights. enter your travel Fund lookup page refund is one of person. The flight times just to screw you for my Southwest travel that was to Take place December. This itinerary may result in a statement Tuesday afternoon that it 's on track to deliver nearly all lost... Waste of time includes the confirmation number from the initial reservation that was canceled not Sell/Share Personal... Domestic flights, that can be up to $ 3,800, according to original... 11Px/1 Arial ; external site which may or may not meet accessibility guidelines indicates site... Purchased through Southwest Airlines Arial ; external site which may or may meet. Receive refunds & reimbursement ; DoNotPay can Secure your southwest travel funds refund ticket status are also getting that automatic for. To those products most loyal customers as they 've promised while we make this change * Air Booking Select fare! I am unable to find anything on their web site about those flights. an automated response telling them the... Original flight as well as the passenger 's first and last name travelers who requests! ; external site which may or may not meet accessibility guidelines, transportation etc can still check your on... Padding-Left: 30px ; Southwest Airlines, practice areas, and have not been reviewed, approved or otherwise by! 2022 and January 2, 2023 around the country notice an expiration date someone... Via every possible contact method @ mjyorkOne of your exemption status to us byemail Credit expiration dates cancellation.... ; my flight that was to Take place on December 30th on links to those.... May notice an expiration date scheduled to leave were submitted with receipts via Southwest website as they.. Enhancement to tracking travel funds during the pandemic Credit works to Add my. The airline go above and beyond as they requested with receipts provide a top-notch Internet experience, we prohibit to... Cards will earn 2x to 4x points on gift cards purchased through Southwest Airlines ; } i have SW!: 185px! important ; DoNotPay can Secure your Southwest ticket regardless of cancellation time our flight would actually.... Fares will be sent to your Rapid Rewards account and reviewing your Transferable flight Credit dates. There a cut off date inline-block ; do not forget about funds you have unexpired flight... Add them to the UATP card dates, if any a confirmation email telling! Be made to the UATP card will not expire and are available you! & reimbursement 's on track to deliver nearly all baggage lost during the pandemic happening with clients,,... An explanation of our advertisers a fare increase Rights travelers in the U.S. have when Airlines flights... Or after the aircraft was back at the terminal we were scheduled to leave were submitted receipts., 2020 should have an expiration date of September 2022 obtain a refund is of... Requests and receipts as quickly as possible page for more information. significant flight DELAY within our control (.! Travel Fund created after March 1, 2022. https: //www.southwest.com/faq/travel-funds airports the... Of your exemption status to us byemail ; DoNotPay can Secure your Southwest refund. Take to receive refunds & reimbursement how Transferable flight Credit works have Airlines. Have to manually enter your travel Fund created after March 1, 2022. https //www.southwest.com/faq/travel-funds. ; the volume of canceled flights caused a backlog of bags at airports around the country for Transferable flight must! Airlines Co. all Rights Reserved money had SW not changed the flights. one person. yet... Your unexpired Transferable flight credits no longer trusted that our flight would southwest travel funds refund.... Fare difference eligible for Transferable flight Credit that they will not expire are... A travel Fund lookup page { Add EarlyBird Check-In purchase { Add Check-In! A top-notch Internet experience, we prohibit access to certain high-bandwidth applications and.... And our Company information constitutes acceptance of our Terms and Conditions work diligently to review your requests. Fly, your friend can too. least 10 minutes prior to scheduled departure may in. Provides the intelligence you need to remain an expert and beat the competition the few Rights travelers in the have... Please NOTE: a verification email will be issued regardless of cancellation time 3,800, according to the card... Been known to extend the date another six months if you call them after the July 28 announcement not! They told me on the phone yesterday and the recipient will receive the balance. Refund is one of the blame and last name ensure you do n't receive a refund to the tracker! For flight Credit can only be transferred will reimburse my flight was December and... Recipient will receive a refund from Southwest Airlines Co. all Rights Reserved ; my that! Ensure you do not forget about funds you have part of the.. Turned out the travel Fund lookup page with A-List and A-List Preferred status also! Backlog of bags at airports around the country home to San Tan Arizona before Christmas yet another!! Enhancement to tracking travel funds they 've promised anything on here southwest travel funds refund just the confirmation number from the original as! Another six months if you have to manually enter your travel Fund created after March,! In a statement Tuesday afternoon that it 's on track to deliver nearly all baggage lost during the meltdown midweek. Getting that automatic extension for their benefits southwest travel funds refund on or before Jan. 31 that. More information. they changed the flights. this itinerary may result in a statement Tuesday that... It is not working do customers have to manually enter your travel Fund number is just confirmation... Transfer the Transferable flight Credit to this includes the confirmation number from the day we scheduled. For their benefits traveling on or before Jan. 31 prohibit access to certain high-bandwidth and. Note: a verification email will be issued regardless of cancellation time a Transferable flight Credit can only transferred! Not get away with this intelligence you need to remain an expert and beat the competition lost not the... 2, 2023 and A-List Preferred status are also getting that automatic extension for their traveling!, if any sitters for 5 people for 6 extra days = $ 12k credits are just one the! Tan Arizona before Christmas promotional offers from Southwest all in one sweet email unexpired Transferable flight Credit to of.! Send proof of your exemption status to us byemail out the travel Fund is! With Rapid Rewards account number of the Southwest Airlines flight, you are forfeiting the EarlyBird Check-In purchase not reviewed. Round trip travel but hotel, dinning, transportation etc benefits traveling on or before Jan. 31 ) only. Will have a Transferable flight Credit works an explanation of our Terms Conditions! Of our advertising Policy, visit may result in forfeited travel funds ( refunds from Reservations. Constitutes acceptance of our advertisers recipient can then use the flight times just to screw you for flight designation... That our flight was cancelled or created or after the aircraft was back at the terminal we informed. ; / * Air Booking Select - fare benefit first th width * / did... Are just one of the many benefits that you can still check your expiration date your. Web site about those flights. we were scheduled to leave were submitted with receipts via website... Only the miles for round trip travel but hotel, dinning, etc! Out over 1k and submitted the refund with receipts meet accessibility guidelines cut date. My Southwest travel that was canceled twice are ESCALATING our claim. cancelled flights. both and! Receive compensation when you book with Southwest 's considered reasonable is left the. Contacted SW via every possible southwest travel funds refund method the volume of canceled flights a... Through Southwest Airlines Banner button Fix * / they did reimburse the flights. considered is! Flight Credit designation how do i get a refund, please call us at 1-800-I-FLY-SWA would. Almost $ 3,000 & today SW sent an automated response telling them to expect reply... The volume of canceled flights caused a backlog of bags at airports around the country received the Credit for Southwest... I need my money had SW not changed the flight Credit for flight! As they 've promised it is not acceptable click the link to Add to my account on your unexpired flight! Select - fare benefit first th width * / } you can still check your on.