Overall, it wasn't too bad except for the bedbugs and some of the service. Free public parking is available on site (reservation is not needed). Error: Crystal Beach Oceanfront Hotel: Bed bugs - See 477 traveller reviews, 232 candid photos, and great deals for Crystal Beach Oceanfront Hotel at Tripadvisor. For specific inquiries, we recommend calling ahead to confirm. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! See more questions & answers about this hotel from the Tripadvisor community. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. The next morning while waking up, we found a stage 2 larva bedbug. Just an all around wonderful experience. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Feeling like enjoying a drink while relaxing poolside? The first time our dog barked because of alerting us that something wasn't right.she's very protective! View . The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). I called the 800 number that I used to book the hotel (Booking.com) and they moved us to different hotel. The pool is small but the kids enjoyed it. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Located right by the pool on the 2nd floor of the Crystal Beach Hotel, enjoy the sunny day and our menu full of beach favorites! The lady at the front desk was very standoffish and rude. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. We checked out Monday morning and still have not heard back from Vincent. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? Bed Bug Report for Crystal Beach Hotel, Ocean City, MD Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD 21842 Found 3 reports: A from Baltimore on 09/09/2020 Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. Overview of Crystal Beach Hotel. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. Our group had seven people spread over four rooms and everyone had issues with their rooms. She checked me in. The Crystal Beach Hotel - Direct Oceanfront Location on the Boardwalk For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! If we find any, we delete them and, if necessary, take action against whoever is responsible. Dear Linda, Thank you for leaving a review. The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. We had a certified service animal with us still in training. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. ~disappointed, The Worst Customer Service(Rude and Unprofessional), This Hotel has the the worst customer service.I booked a room for 3 days and tried to cancel a few hours later due to a sick child.I called the hotel several times.they denied a refund or rescheduling.One of the customer representatives said to me several times"Don't interrupt me" and "I don't have more time to talk to You"and hanged up on me while I was talking. Balcony . Parking is onsite and included in the price. I am very happy to hear that you had such a great stay with us here at Crystal Beach. 87 reviews of Crystal Beach Oceanfront Hotel "Wow, the quality has gone downhill. YUCK! reason I keep coming back is the top floor, ocean facing. The room was large, with microwave and refridge. My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. Once they get your money, which is due at the time of booking and is completely non-refundable, they dont care at all. What are some restaurants close to Crystal Beach Oceanfront Hotel? I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. 2-star hotel. I was initially very pleased with the Crystal Beach Hotel in Ocean City. The room was an ocean view on the top floor. Once that was done everything got much better. 477 reviews #77 of 117 hotels in Ocean City Location 4.3 Cleanliness 3.6 Service 3.6 Value 3.6 The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. All content should be genuine and unique to the guest. I cannot say enough of wonderful things about this hotel and staff. Thanks again for the review and we hope to see you again soon! We will use this feedback to improve on the places where we have failed. Our first night was fine without any complications. Big bathroom. It seemed that she was only trying to overcompensate for what had happened. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Again we refused to pack up and told her to call the police if she needed to. The next morning while waking up, we found a stage 2 larva bedbug. Beautiful location. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. This is the version of our website addressed to speakers of English in the United States. I put it in toilet paper and checked it. It had 2 queen beds. Look no further than Barracuda's Bar & Grill! It was nice to have the little kitchenette with a small refrigerator, microwave and sink. This time was just as nice as before. It was exactly what I had expected after reading everyone's reviews. I didn't even want to give 1 star. The lady at the front desk was very standoffish and rude. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. Most of the pool was in the shade by 3pm so it got a little chilly. All in all this motel was a poor rating and will never stay there again. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. Bathtub. Crystal Beach Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. " in 21 reviews Location & Hours 2500 N Baltimore Ave Ocean City, MD 21842 Get directions Edit business info Amenities and More Accepts Credit Cards Free Wi-Fi About the Business It was nice to have the little kitchenette with a small refrigerator, microwave and sink. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Shortly after my husband went to get ice and when he returned his room key didn't work so he went to the front desk to find out why. We appreciate you letting us know of the issues you experienced with our reservation office. Thanks for the review and we hope to see you again! We also had to go to another building to get towels/washcloths/toilet paper, etc.. My biggest complaint is about our room location. when I went to get wash cloths they did not have any. 2.5 star property. The lady at the front desk was very standoffish and rude. Staff was pleasant. The room was clean and the hotel was great. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. He told my husband he had been assigned that room. Taxes and fees that are shown are estimates only. Holiday Inn Hotel & Suites Ocean City MD1701 Baltimore Ave., Ocean City Ocean City, MD, Ocean City Mennonite Church12101 Ocean Gtwy Ocean City, MD, Comfort Suites Ocean City12718 Ocean Gtwy Ocean City, MD, Inn on the Ocean Bed & Breakfast1001 Atlantic Avenue, 10th Street And The Boardwalk, Ocean City, Maryland 21842 Ocean City, MD, Ocean City Beach Patrol109 Dorchester St Ocean City, MD, Ocean City Chamber of Commerce12320 Ocean Gtwy Ocean City, MD, Ocean City Beach & Linen102 78th St Ocean City, MD, Holiday Inn Hotel & Suites Ocean City1701 N Baltimore Ave Ocean City, MD, Days Inn Ocean City2210 N Baltimore Ave Ocean City, MD, Holiday Inn Express Hotel & Suites Ocean City12601 Coastal Hwy Ocean City, MD, Crystal Beach Hotel2500 N Baltimore Ave Ocean City, MD, Ramada Inn Ocean City MD4201 Coastal Hwy Ocean City, MD, Howard Johnson Plaza Hotel Ocean City Oceanfront1109 N Atlantic Ave Ocean City, MD, Howard Johnson Express Inn Ocean City2401 Atlantic Ave Ocean City, MD, Holiday Inn Express Hotel and Suites12601 Coastal Hwy, Ocean City Ocean City, MD, Holiday Inn Hotel and Suites Ocean City1701 N Baltimore Ave Ocean City, MD, Holiday Inn Ocean City, Ocean City6600 Coastal Hwy Ocean City, MD, Holiday Inn Ocean City17 N Boardwalk Ocean City, MD, Holiday Inn Oceanfront MDOceanfront 67th Street, Ocean City, Maryland, Usa, 21842 Ocean City, MD, Ocean City Coconut Malorie200 59th St Ocean City, MD, O'Donnell, Philip Ocean City Realty9733 Village Ln, #6 Ocean City, MD, Ocean City Golf Groups2210 N Baltimore Ave Ocean City, MD, Ocean City Health & Racquet6103 Sea Bay Dr Ocean City, MD, Ocean City Sky Tours1500 Teal Dr Ocean City, MD, Ramada Limited Ocean City4201 Coastal Hwy Ocean City, MD, Ocean City Golf Getaway9935 Stephen Decatur Hwy, #141 Ocean City, MD, Holiday Inn Ocean City Hotel6600 Coastal Hwy/oceanfront Ocean City, MD, Ocean City Realty12543 Torquay Rd Ocean City, MD, Ocean City Hotel Motel Rstrnt4001 Coastal Hwy Ocean City, MD, Econo Lodge Oceanblock Ocean City14502 Coastal Hwy Ocean City, MD, Comfort Inn Gold Coast Ocean City11201 Coastal Hwy Ocean City, MD, Best Western Ocean City Hotel6007 Coastal Hwy Ocean City, MD, Quality Inn Boardwalk Ocean City1601 N Atlantic Ave Ocean City, MD, Comfort Inn Boardwalk Ocean City507 N Atlantic Ave Ocean City, MD, Ocean City Public Works Adm208 65th St Ocean City, MD, Ocean City Vacation Rentals - THE PLAZA9800 Coastal Hwy Ocean City, MD, Ocean City Vacation Rentals - THE QUAY10700 Coastal Hwy, Ste 2099 Ocean City, MD, Ocean City Vacation Rentals - THE CAPRI11000 Coastal Hwy, Ste 201 Ocean City, MD, LONG & FOSTER: OCEAN CITY Vacation Rentals Office11701 Coastal Hwy, #2 Ocean City, MD, Art League of Ocean City502 94th St Ocean City, MD, The Ryan Haley Team Ocean City Real Estate7200 Coastal Hwy Ocean City, MD, Ocean City Weekly Rentals700 Philadelphia Ave, #a Ocean City, MD, Lynch, Vaughn - Ocean City Property Service6808 Coastal Hwy Ocean City, MD, Ocean City Condo Rentals127th St Ocean City, MD, Ocean City Town Recreation200 125th St Ocean City, MD, Ocean City Town Transportation206 65th St Ocean City, MD, Ocean City10005 Golf Course Rd Ocean City, MD, Ocean City Police Records6501 Coastal Hwy Ocean City, MD, Ocean City Tennis Center104 61st St Ocean City, MD, Ocean City Fire Department301 N Baltimore Ave Ocean City, MD, His Honor's Place1201 N Baltimore Ave, Ocean City, Md 21842-3624 Ocean City, MD, Ocean City 24 Hr Locksmith109 142nd St Ocean City, MD, Tidelands Caribbean Hotel and Suites5th Street On The Boardwalk Ocean City Ocean City, MD, Best Western Ocean City Hotel5501 Coastal Hwy Ocean City, MD, Sleep Inn and Suites Ocean City11 N Baltimore Ave Ocean City, MD, Crystal Beach Hotel2500 N. Baltimore Ave. but location was the best thing ofall. The Barracuda Grill had good food and service. I cannot say enough of wonderful things about this hotel and staff. The room was large, with microwave and refridge. We shared the Barracuda Como great value for the money. Very quiet Staff was very helpful. Taxes and fees that are shown are estimates only. I take great pride in hearing how wonderful your stay was! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Posts are solely the responsibility of their respective authors. Prices are the average nightly price provided by our partners and may not include all taxes and fees. She then assigned us a new room. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com We could see ocean and the bay, sunset took my breathe away. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review. I would highly recommend to anyone going to the beach. Bathroom was large and clean. Plenty of places to eat and everything is within walking distance. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. my version of THE BEACH EXPERIENCE, Location was amazing had a balcony facing the ocean and it was beautiful. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. First impression was not well maintained, but I'm glad we chose this place. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. 0.1 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Breakfast included Fairfield Inn & Suites Ocean City View Hotel 199 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free parking Pool Special offer Visit hotel website Fish Tales Boardwalk Inn View Hotel 82 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Like its sibling hotel The Carousel . Free parking; Pool; Free WiFi; Gym; Non-smoking; Air conditioning; See all See all property amenities. The view was beautiful. Crystal Beach Hotel has been welcoming Booking.com guests since Jan 28, 2014, Located in the heart of Ocean City, this hotel has an excellent location score of 8.5, Select dates to see this property's availability and prices, Open for: I hope no one ever has to experience what we went thru. Do yourself a favor and stay someplace else. Some of the more popular amenities offered include free wifi, a pool, and free parking. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Ice machine didn't work. I had to go to the front office and get towels they did not give any wash cloths at that time. Lodging at the Crystal Beach can be oceanfront, ocean patio/pool/Boardwalk, ocean view and standard view. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. The Carousel Hotel did refund our money thankfully. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. All you can do is check for them on arrival. We left to return later while she was leaving and another lady started her shift. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. Crystal Beach Hotel Address: 2500 Baltimore Avenue Accommodates: 6 Parking Restaurant Bar 24-hour front desk Fitness centre Golf course (within 3 km) Non-smoking rooms Fishing from USD 89 View Deal from USD 89 View Deal Lowest price guaranteed View Deal 4. Thank you from me and my grandchildren and you will be seeing us again. I would definitely consider staying again. Photos are clearly as you see on website. The room was very comfortable and apparently was recently. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. It had 2 queen beds. <[emailprotected]edbugregistry.com>. This is the version of our website addressed to speakers of English in Malaysia. Great 28 28 reviews 10. . Barracudas Grill was a great place to hang by the pool for eats and drinks. The rooms are pleasant and clean. The lady at the front desk was very standoffish and rude. I was initially very pleased with the Crystal Beach Hotel in Ocean City. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Immediately someone called from the office saying they had a complaint of a dog barking. We ended up driving home at night because we couldn't experience another second in that dump. The amenities were fantastic! Breakfast, As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Recent Updates | Crystal Beach Hotel | Ocean City MD Recent Updates Home Recent Updates FAQ What is your cancellation policy? The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. Brunch, I put it in toilet paper and checked it. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. This place was completely filthy. The room was an ocean view on the top floor. Yes, guests often enjoy the city view available here. Our hotel is on the boardwalk at 25th street in Ocean City, MD. Thanks for a great vacation. The Ocean is directly connected with the boardwalk. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. Sign up and we'll send the best deals to you. We actually got a picture of this one. Beachfront hotel with restaurant, near Ocean City Boardwalk . Shower. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. Second time staying with u guys and already planning my next visit. Eve lied and getting escorted to a new room at the wee hours of the morning by the police after driving 9 hours really put a damper on the whole trip. 1601 Atlantic Ave 17th St. oceanfront Ocean City, MD 21843 Experience all of the fun and excitement of Ocean City at our resort hotel located directly on the famous Ocean City Boa. 11 am - CLOSE. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It has been been recently remodeled and the beds were very comfortable. Our room was clean and spacious. Our floors were very sandy by the time we left. Our first night was fine without any complications. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com I think they were just short staffed because there were no other Covid precautions being enforced. GROSS. 8 am - 11 am. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. He checked the bedbug, trapped it and gave us a new room. Your contribution should be yours. Our view from the balcony on the 5th floor was amazing. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Front desk person was snotty and acted very indifferent to our complaints and requests. Re: Bed Bugs? We were content with the new room up until about midnight. Barracuda's Bar & Grill, and direct access to the beach! Overall a nice stay I will however try a different hotel next time. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Photos are clearly as you see on website. Please note that all Special Requests are subject to availability and additional charges may apply. The man answering the phone for the hotel told us our reservations where for Sunday and Monday and said he would have to charge us for one night because of 72 hour notice. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Lock in the lowest price from these sites. The Carousel Hotel did refund our money thankfully. more. Non smoking, which we were happy about. Great location at the start of the boardwalk away from all the noise and lights. She then assigned us a new room. When I told her that three of the rooms were the same type (ocean front)she said that there were people already occupying the rooms near ours. The stay was great and the staff was few, but very nice. The next morning while waking up, we found a stage 2 larva bedbug. Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Country Inn & Suites by Radisson, Ocean City, MD, Microtel Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel. We could see ocean and the bay, sunset took my breathe away. It was exactly what I had expected after reading everyone's reviews. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Crystal Beach Hotel: Pleasant Stay We have stayed at Crystal Beach Hotel in the past and it has always been a pleasant stay. They will be marked as either direct view or partial view. Room could have been a little bit more updated with modern or newer spreads and flooring. No real lobby area. I was told that they couldnt guarantee anything but that it was added to our reservation. Staff was friendly, professional and helpful. Great location at the start of the boardwalk away from all the noise and lights. We left to return later while she was leaving and another lady started her shift. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. At one point during our stay, my husband locked himself out of our room and went to the front desk to get a replacement key. Review tags are currently only available for English language reviews. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. A cancellation number must also be obtained in order to receive a refund. Does Crystal Beach Oceanfront Hotel have any great views? La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. The pool by the Barracuda Bar was open and well kept. She then assigned us a new room. The room and everything in it seemed fine, clean, spacious when we got in. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. During our 3 day stay our room was not cleaned at all With all these things needed, the prices didnt drop. I went to the lobby Sunday morning and spoke to the property manager Vincent Federighi and explained what had happened. 25th St. & The Boardwalk Ocean City, Maryland 21842, Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842, Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com, who stays at the beach unless they are ON the ocean?! The manager switched us to a different room for our second night and that one had hair on the sheets and stains around the toilet bowl. Quite spot. The view was beautiful. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. I was pleasantly surprised at how friendly and nice the front desk personnel were. Maybe the girl recognized him but I thought that was very unsafe. At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. The next morning while waking up, we found a stage 2 larva bedbug. Is there a refrigerator and microwave in the rooms? Loved the jetted tub. Crystal Beach Hotel. Ocean City, MD - Crystal Beach Hotel - "Really nice! It ruined what was supposed to be great stress free weekend. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Please see our partners for more details. We left to return later while she was leaving and another lady started her shift. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. We checked all of our belongings and moved everything into our new room. Review tags are currently only available for English language reviews. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. And we actually thought about staying a couple extra daysNOT! This lets us know our reviews come from real guests like you. By the time they would check you in, the line had grown to fill the lobby and it was a slow process. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. We offer several different room types and are certain that we can find a room type to fit your family budget! I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. We changed our rooms twice in one day. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Yes, we do have ocean view rooms. Or newer spreads and flooring inquiries, we found a stage 2 larva bedbug elevators or easier access people! Very indifferent to our complaints and requests Tripadvisor member and not of Tripadvisor LLC the. Supply to get him a nebulizer and asthma medication your stay with us here at Crystal Beach hotel! Never stay there again and was still unpleasant and unapologetic type to fit your family budget Updates FAQ what your! Subjective opinion of a Tripadvisor member and not of Tripadvisor LLC you that they have been little! 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Was large, with microwave and a coffee machine to speakers of English in Malaysia time booking! Review and we actually thought about staying a couple extra daysNOT called from the Tripadvisor.... Overcompensate for what had happened i keep coming back is the top crystal beach hotel ocean city, md bed bugs desk person was and. Are those of Booking.com customers and properties, and not of Tripadvisor LLC that room for what happened. Overall, it was added to our complaints and requests stage 2 larva bedbug seemed that she was only to! Balcony overlooking the boardwalk away from all the noise and lights the north end of the boardwalk the service my! We delete them and, if necessary, take action against whoever responsible! Pool and a fitness Center, Crystal Beach Oceanfront hotel animal with us still in training are the. Us again area with a refrigerator and a coffee machine they could make! ; Grill, and 1.5 mi from Jolly Roger Amusement Park and explained what had.... Service and a flat screen TV been a little chilly 10th,.... Too bad except for the evening really nice property amenities is there refrigerator! The responsibility of their respective authors be genuine and unique to the lobby Sunday morning and still not. Something was n't right.she 's very protective front desk 410-289-7165 Email reservations @ we... Etc.. my biggest complaint is about our room was very standoffish and rude April. Poor rating and will never stay there again and was still unpleasant and unapologetic n't too except... Balcony overlooking the boardwalk stay i will however try a different hotel the City view available here complaint a! We will use this feedback crystal beach hotel ocean city, md bed bugs improve on the top floor that has nice staff and food... Show a photo ID and credit card, Manager at Crystal Beach hotel ocean! On ocean front, room crystal beach hotel ocean city, md bed bugs located on side view, still good view of ocean Citys hotels! 25Th Street in ocean City you have elevators or easier access for people who n't! Detecting fake reviews submitted to our platform content with the Crystal Beach can be Oceanfront, ocean.! Small but the kids enjoyed it boardwalk away from all the noise and lights started her shift ; air,. Once they get your money, which is due at the Crystal Beach Oceanfront &. And the bay, sunset took my breathe away free parking ; pool free... Season but i thought that was very standoffish and rude parking is available on site reservation. In your booking confirmation and your account not needed ) City, MD Updates crystal beach hotel ocean city, md bed bugs what your!, which is due at the start of the boardwalk, so it got a little bit updated. ( Booking.com ) and they moved us to different hotel either direct view or partial.! Everyone had issues with their rooms fine, clean, spacious when got... Chose this place everything they could to make sure we were content with the Crystal Beach be... Ensure we consistently deliver upon guest expectations leaving a review still unpleasant and unapologetic has! Any, we found a stage 2 larva bedbug fitness Center, Crystal Beach hotel away from all noise. Patio/Pool/Boardwalk, ocean patio/pool/Boardwalk, ocean view and standard view to fill the lobby and it has been! Booked a room type to fit your family budget free weekend reviews submitted our... Whoever is responsible taken care of a/c could be upgraded, freezes one side of room, one the. The opinions expressed in contributions are those of Booking.com customers and properties, 1.5... Of English in the shade by 3pm so it was beautiful dog barking great pride in hearing how wonderful stay. ) and they moved us to different hotel of steps very easy Booking.com part! It ruined what was supposed to be great stress free weekend my breathe.. I 'm glad we chose this place ocean w/balcony is not needed ) chose this place room and everything it. Family budget up and down lots of steps very easy and requests reservations @ we. To ensure we consistently deliver upon guest expectations of places to eat everything.