In England I have an access card. Do I have to get a new DAS at the start of each day? Can I ask if the people you spoke to gave you a way of a UK citizen pre-registering please? You can register and find more info here. Everywhere is going to have massive(and loud) crowds of people outside of just ride lines that a DAS isnt going to matter. One cast member said that guests using a DAS who are nice will often be asked if they want to go again. Color me confusedyou want a DAS but your concern "isn't wait times"? You should not have issues obtaining a DAS if your sister is Diabetic. Once youve experienced an attraction, you can receive another return time. I plan on taking a break in these areas when I need to, or possibly on a schedule to prevent a panic attack/meltdown situation. We are so glad the service is now integrated into the app so all of the planning is in one place! It happens - that's why they make Depends. Until then, just a piece of advice, usually the person "complaining on reddit" as one user wrote, is usually the person who needs it. I spoke to the Disability Services hotline and they said there's no "guarantee" that we'll be issued a card. We are traveling in from the West Coast and have a group of 10. I registered for DAS and got accepted. DAS access is given out on a case-by-case basis, so we'd recommend stopping by Guest Relations when you enter the park (or registering through DAS Advance if you're a U.S. resident) to see what accommodation options are available for you. For Walt Disney World dining, please book your reservation online. Thanks! Disability Access Service (DAS) is a system that is in place to assist Walt Disney World Resort guests that may not be able to comfortably wait in a traditional queue environment. You can only hold one return time at a time. Magic Key Discounts. This is perfect for anyone who needs to take a break from a busy day in the parks, but youll have to have the cardholder present when its time to ride. I appreciate all the inputand I'd appreciate more examples of medical conditions that have been accommodated. We've tried to confirm with Guest Services about this issue and we've been told twice that DAS Advance is available to international guests. You do not need to purchase Genie+ or individual selections to utilize DAS. DAS is meant to be used by those who are unable to wait in regular lines, so you'll want to consider what your concerns are, in regards to her waiting in lines, as that is what you would need to discuss with Guest Relations. You do not have to use the advanced selections before getting a day-of return time. Theres a lot of ground to cover in the parks, so consider renting a scooter. So, at 2 p.m., you could make another Genie+ selection, despite not going on the 7 p.m. ride yet. Very difficult sorry so no luck with any of thos new system.. ugh sorry guys. So I really feel the first person I spoke to was just not listening to anything I said. DAS passes are assigned on a case-by-case basis, so we recommend visiting Guest Relations as soon as you arrive. Learn more about how eligible Guests can register in the Disability Access Service (DAS) program before and during a park visit. Disneyland Disability Access Service (DAS), Disneyland's disability pass, works to meet guests' needs on an individual basis. Would I qualify for DAS with heart failure? DAS does not include free parking. The more details you provide about your needs, the better DAS will work for you. 2023 MARVEL. Go to that attraction during the allotted time and enjoy! Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. Disney theme parks have provided the Disability Access Service for guests who require accommodations to attractions. While Disney Genie was first announced a couple of years ago, the other day, we finally got more information about this new offering. To register in advance, you can go directly to Disneyland's website. When you pick up your park map for the day or look on the My Disney Experience app, youll also be able to learn about what attractions would be suitable for anyone in a wheelchair or with specific medical conditions. Orlando. We will be traveling with 5 adults, 1 child (who has a DAS) and a 2 year who doesnt require a ticket. Is there anyway i can get a pass so they do not need to que for hours, i want them to enjoy their lives but at the same time be weary of what is going on with their bodies. I must queue with my son (who needs DAS because he cant queue!!) Ultimately, Disney assigns the DAS card on a case-by-case basis, so we recommend visiting Guest Relations when you enter to see what options are available to you. You decide what ride you want to go on and see how long the current wait is its listed in the DAS part of the app. Hopping in to clarify: There are special accessible viewing areas, but they operate separately from DAS, which is intended to cut waiting time at attractions. As the show is ending, get the hell out of there or you will be stuck in place until the entire place empties out. It seems you can only pre- book for this if you are in the USA. The advanced reservations are at Disneys discretion and guest relations cant make changes with less than two days notice. It will most likely depend on the ride! I've heard that it's super hard because the chat lines are swamped. Generally, Guest Services does not keep records and policies could change, so it's not guaranteed. Each park has a guide map with disability information noting restrooms, attractions that are accessible, etc. If Disney could "accommodate easily", don't you think they would have by now? Go to the three horizontal lines on the bottom of the app, click that, and then scroll down to the box that says DAS. The person using the scooter is the first one on, and the drivers were all great about helping to get it in place and securing it. We focus on bringing you all things fun so you can plan your theme park vacation, enjoy Disney at home, and more. They probably declined it because a You said your issue is with crowds, which a DAS isnt going to fix. Until you have walked a mile in their shoes, you have no idea what it's like. When you talk with them, you don't need a doctor's note but you will need to explain your dad's needs so they can figure out how to best accommodate him. You can return to Soarin to use that DAS any time until closing. My sister is 22. Disney Genie + is $15 more per person per day. If it was someone faking they wouldn't bother coming on reddit, they would have said whelp we tried, it didn't work, we will just try again, and wouldn't wanna put it out there. Has this happened to anyone else recently? Disability Access Service (DAS) is a program offered at Disney theme parks to assist guests who are unable to wait in a conventional queue due to a disability. This does NOT apply to guests who are using mobility devices only. I have been looking for the answer but getting conflicting results. Also, if the ride is closed during that time (because it breaks down), you may not get another selection to replace it. Its important to note that you wont always jump straight to the front of the line with this pass, and youll have to wait until youve been to one attraction before you can enjoy another one with this service. Comment your thoughts below. We did not plan to visit Animal Kingdom, but likely you cannot book Avatar Flight of Passage or Expedition Everest with the advance DAS reservation. Test Track was closed during our 8-9 pm window at Epcot. Disneys Animal Kingdom Theme Park: Once inside the park, head to the left; Guest Services is in the first building youll see as you enter the park. Those crowds are insane even for someone who doesnt have a diagnosed anxiety disorder- Im just claustrophobic. We were very confused about how to use the DAS pass at Disney World, but it turns out its not hard. We hope this overview of Disney World's DAS card answers your questions about the new program. Hello! Exactly!! Do you think we will be able to call on arrival to register for DAS? I cant find a link or anything on the Disney world site. My husband has one hand, would he be able to apply for DAS? Frontier Land @ MK, or the old Starbucks @ Epcot. If you are unable to pre-register through DAS Advance, then you can still stop by Guest Relations at the parks to sign up for DAS. Purchasing Genie+ is not necessary when utilizing DAS, but there may be days where using both could be helpful, such as peak holiday times. Though we were in the regular vehicles for Buzz Lightyear, they let us go a few times in a row too. Walt Disney World, If you can't pre-register does that mean you have to do it when you arrive or is the service not available at all for non-residents. get out of the wheelchair or scooter and get onto the ride). That said, since the official maximum is six people in a party, we would prepare and rely on a back-up plan in the event that you need to split up. May we use the DAS card? Only certain attractions are available for pre-arrival Advance Selections, but all attractions are available day-of. Does the DAS cardholder have to board the attraction with the rest of the party? The DAS program is undergoing many changes currently, which we believe will make this service even easier to use for those who are eligible. However it appears the pre registration DAS is only for US citizens :(. Ask them if they need the key. If you register in advance, youll start out with up to two advanced selections for each park. The Disney buses were amazing with the scooter. She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. DAS and Genie+ are different systems, but they can be used together! Hi will I be eligible for DAS suffer with fibromyalgia and coronary heart disease.. the walking and standing is making me anxious about our family trip in June 2023 ..we are a family of 7 . My son recently broke his elbow and although not in a cast now he has now been put in a mobility brace which will be in place for the whole of our visit. Inside the Magic is the worlds largest website for fans of Disney World, Disneyland, Marvel, Star Wars, and more. But we'd recommend that you ask for confirmation when you register for DAS (because otherwise, it could vary by attraction). Diapers are not an option for her. If you know you cant ride certain types of attractions, we recommend doing a little planning ahead of your trip to avoid disappointment when you arrive in the parks. There is a fully refundable $25 daily deposit for use. So, this presents a problem, considering that many lines will be longer than 20-30 minutes in July. Once approved, the cast member will book two Advance Selections for each day of your visit. Then she said that due to recent changes(that she didnt explain) I dont qualify. With Disney Genie, do I have to pay to use DAS on individual attraction selections? However, if you're having issues and are unable to register virtually through DAS Advance, there is still the option to sign up for DAS in person at the parks. (function(e,t,n,r){var i=n.currentScript,s=null;if(i)s=i;else{var o=n.getElementsByTagName(r),u=o.length-1;for(var a=u;a>=0;a--)if(o[a].getAttribute("rel")==="skimlinks-ref-banner"){s=o[a];break}}s&&setTimeout(function(){var i=e[t]||(e[t]=[]),o={"imageUrl":"/banners/img/referral/higher_commissions/728X90.gif","wid":"07","creativeId":60710,"color":"grey","size":"728X90","domainId":"1601785","publisherId":137930,"bannerUrl":"/banners/js/referral/referral_banner.min.js","cdnUrl":"https://s.skimresources.com"};if(i.length===0){var u=n.createElement(r);u.src=o.cdnUrl+o.bannerUrl,u.async=!0,s.parentNode.insertBefore(u,s)}i.push({el:s,config:o})})})(this,"__skimlinksBanners",document,"script"); CONTACT US | ADVERTISE ON ITM DAS does not require any additional purchase with the Disney Genie+ system. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. Id say there are tons of people trying to use it as a free Genie+/Lightning Lane, trying to game the system, one poster added. This new service is super hopful to get the DAS registration out of the way, and you can get two rides or shows ready to go before you even leave for your trip! DAS still operates the same way as before with being able to receive return times equal to the standby wait. Rocky and Bullwinkle and Friends TM & Ward Productions, Inc. Nintendo. Do you think the genie+ is needed or do you think the DAS system would of been enough for your child ? at Guest Services on my first day. Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. This is planning to launch in the fall and will allow you to virtually register with their assistance. PRIVACY POLICY. Also it does not seem to be working well if people are having to wait in line for several hours or several days. Created in 2005, what started as a tiny central Florida-based website and short weekly podcast that allowed our audience to visit Walt Disney World virtually has grown into the publishing company it is today. You guys have, hands down, the best crowd calendar!" Cart. Additionally, Disney Parks has updated its Guide for Guests with Cognitive Disabilities which contains tips and tools designed to enhance the theme park experience for everyone involved. Oh, yeah, I said diapers are not an option because she won't do it. No issues. Thanks so much! Return times are valid until redeemed prior to park closing. Oftentimes, accommodations will be made at individual attractions if the system is not working at all. Forget all about the advanced selection reservations for now, because its a different system. They are all Lightening Lane attractions that people can PAY to book. In other words, can we have more than 2 time slots reserved on DAS? I am 30. Cast members are well trained and will be able to assist you without the need for the DAS. We wouldn't be trailing her, UmmmmI'm not sure I understand your post or the tone that's attached. I have some medical conditions that cause muscle weakness and pain and have difficulty standing for long periods at a time, does this qualify for a DAS card? I know that they're not allowed to guarantee anything, but the Cast Member really wouldn't even give me any reassurance that it shouldn't be a problem to get a pass. So it's not like I'm sitting by the phone. Before you even try getting the video interview, heres what you should do: Note that each park has two rides that do not qualify for advanced ride reservations with DAS. Inside the Magic consists of multiple writers & videographers living near both Disneyland and Walt Disney World theme parks and around the world. My dad has a chronic vascular disease and a chronic disease connected to the prostate and due to his condition has to go to the bathroom every 30 minutes or he might get serious pain issues. Im saying this for DAS because the cast members let us go on some of the rides multiple times in a row (or offered to we werent able to handle more than one time on Ratatouille, though it was amazing). Once you're registered, DAS is valid for up to 60 days so that means you'll have it for every time you visit over the following 60 days. This service is also known as the Disney disability pass. 1) I think the DAS was applied properly in your case. Disneys Hollywood Studios: There are two options, one inside and one outside of the park; both are near the park entrance on the left-hand side. Press question mark to learn the rest of the keyboard shortcuts. Create an account to follow your favorite communities and start taking part in conversations. I really hope the DAS pass isnt being cracked down on due to people taking advantage of it (again). I dont want to have to give anyone my medical file just to qualify. I just got my child (who was recently diagnosed with autism spectrum disorders) signed up for the DAS program, and I am so very grateful. Please empty this comment field to prove you're human. You can access it byclicking on the bottom three lines and scrolling down the menu. They also offer handheld devices with assistive listening, audio description, and captioning, which you can also register for at Guest Relations. Plus she's a diabetic, so she has to give herself frequent injections and test her sugars, especially with the heat affecting her sugars and hydration status so much. Plus, park hours, special events, weather, and more! In this case, is the sister driving and stopping every 45 minutes? 3) There is no reason continue the abuses of the old GAC. They will also stop the conveyor belt used by the ride entrance/exit if needed. Anyone in the party may modify the reservation, but the guest with DAS must enter the attraction. There is a list of places you can go that are quiet to calm down. People should show a little more empathy when it comes to people's disabilities. Just saying. If you plan it right, it can really work out to your advantage! Slinky Dog Dash was broken during our 8-9 pm window and we were out of luck. The Jungle Cruise has a boat (Bertha) with a fancy wheelchair system that rises for the wheelchair or scooter entrance, then rotates and lowers into place on the boat. DD's roommate tours with a DAS because of diabetes. At Hollywood Studios, we were not able to book Mickey & Minnies Runaway Railway or Rise of the Resistance. Not really true - there are plenty of quiet areas in all the parks where someone with panic attacks can go to and relax while in a virtual queue. My concern is that if we can't get a card, it's not even worth it to go to Disney World, because my sister won't be able to do much. If you think you may split up, then you potentially may want to have two DAS users, but then each person would need separate DAS return times. Some rides allowed us to bring the scooter all the way up, including Soarin. In October 2021, two new features were added to the DAS program. We wouldn't be trailing her. For families traveling with a loved one with autism or a related sensory disability, the DAS offers a way to enjoy attractions without waiting in a crowded, often overwhelming space. You can spend the time anywhere in the park and then return to enjoy the ride. We have nothing but good things to say about their bus system with the scooter. For Disney World's DAS program, you do not need to provide proof of disability, but you will need to explain why you need accommodation when applying for DAS at Guest Services. Here is the registration link for the DAS at Disney World. So if person A doesnt want to go on Soarin, you dont need to reserve a time for them. For more specific information, we'd suggest you try contacting Disability Guest Services at (407) 560-2547 or disability.services@disneyparks.com. These special viewing areas cannot be reserved through the DAS card and guarantee you a spot, as they operate on a first-come, first-served basis. You do need to describe the accommodations needed to fully enjoy the park. There are a total of 7 of us in our group. With the DAS you can book it as many times as you want, as long as you go on the ride and then rebook it. If you have this pass, your child can stay in the stroller until the loading area is reached. We would love to be able to book 2 rides each day in advance. DISboards Thread of the Day: Is the Epcot Hotel Back On at Walt Disney World? We recently shared a full guide to Disney Genie and the Lightning Lane, but since that time, these services have finally launched in the parks. Do I need to take pip paperwork and blue badge with me. That rule was abolished years ago after people "scammed" the system which is really unfortunate. A new feature allows registered DAS guests and their party members to make return time selections right in the My Disney Experience app. If the Rise line was 110 minutes, we would just book it and return in 110 minutes and do other things in the meantime. This subreddit is dedicated to all things Walt Disney World! Maybe if there was a way to stop this "double dipping" it would help. If you have special circumstances or any concerns, talk to Guest Relations. I could be wrong, but it seems like since Genie+ had begun, rides like Rise of the Resistance (where you have to pay an additional $ to not wait in the standby queue) are no longer accommodating to those with DAS. It was quite impressive, and the cast members all seemed to know what to do and how to make RC comfortable and feel welcome. Note that the Advance Selections are only available to those who do the pre-arrival call. You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). The disability could be mental or physical, and Im told that the Disney person wont ask for the diagnosis. Ding ding ding! Can Genie + be used to reserve more than one ride at a time and can a DAS pass and Genie + be used together? It's in the ' services for guests with cognitive disabilities' section under 'Break Areas' there is a link to an infographic. Of course this is good advice ALWAYS. Make sure you visit Guest Relations at the start of your trip if you do have any concerns about your vacation. This is perfect example of entitlement. They arent going to explain why they made these changes to prevent people from simply calling back and changing their story. Disney works with guests individually in order to accommodate their specific requests and provides assistance for a variety of needs and disabilities. We left Pirates of the Caribbean before boarding because theres a big step into the boat which didnt work for us. We'd suggest stopping by Guest Relations to discuss DAS accommodations with a larger party as it's all on a case-by-case basis. There were many cases of people using ECV / wheelchairs (who didnt need them) to try and get DAS. No one would be able to hold two return times at a time, either the DAS holders or guests. Youll find info on how to register for the DAS pass Disney World at the bottom. It may not display this or other websites correctly. Due to certain reasons, we do not eat at the parks, so we are never in crowds at restaurants, the few times I did get something I could have, it was at Epcot during their festivals, they have food booths outdoors, where if you time it right you can avoid more crowded lines. Disney World, Disney offers a Disability Access Services pass, DAS for short. Credit:. Scroll down to "Ready to Chat with a Cast Member?" If you're planning to stick together the entire time, then only one person would need DAS (as DAS can accommodate the guest with DAS, plus up to five guests). My father has dementia and cannot wait long in lines without confusion. Know that if you need it, they will stop the ride so the person can get on safely. Telling them not to visit is ridiculous. Its important to note that if you are traveling with a wheelchair or scooter, you can still enter the standard queue at most attractions or speak to the cast member to see if there is an alternate entrance available. One of the biggest changes to the DAS is the ability to now register as early as 30 days prior to your visit to Walt Disney World. Will they have record that I used DAS in the past, to make registering online easier since I will already be in the system. Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. Today were back to answer, Website#db49a7236adb0ef922d3f312{display:none}. If you get denied, try calling again. The person seeking the pass must be on the video call, so if that is your child, dont do this while they are in school. Come and share your experiences with more than half a million other mouse lovers! Thank you. This is actually preventing our decision on going. It takes a lot of time and effort to get someone using a wheelchair into these ride vehicles. You can still sign up for DAS in person at the parks! Guest Services barely has a line. We just got off our DAS video chat for my son who is diagnosed with ADHD and Anxiety, the user posted. Do I have to get a DAS pass for my son every time we go to Disneyland? If you've used DAS, we'd love to hear your thoughts about it. I think it would depend on your group as to whether youd want to pay for Genie+ in addition to using the DAS. Is this correct? If you are picturing your sister waiting on a bench outside the attraction, how are you proposing she get to the head of the line when it is her turn to ride? I think that what opens it to abuse is that there's no way to police that people aren't using the stand-by lines for other rides when they're waiting out comeback times (which I know a lot of people who get phony DAS passes do). How do you even try and apply in advance for DAS?! Unlike Disney Genie+, which currently only allows a ride to be selected once per day, there is no limit to return times for the same attraction. I am really worried this may happen again. You are then issued a return time at an attraction you are looking to ride, which is based on the current wait time. Compare predicted crowd levels by day up to 1 year in advance! Not very equitable is it? Go into the Disneyland App Click the 3 lines in the bottom right hand corner Scroll down to the Disability Access Service (DAS) option Click on DAS, which brings up DAS eligible rides Click the ride you would like to select a return time for Preview the return time To schedule click the "Request DAS Return Time" Select your DAS User We decided to wait, and were glad we did because we didnt need Genie+. You need to be able to explain your disability, but more importantly explain how the DAS will help. 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Ask if the people you spoke to gave you disney disability pass denied way of a UK citizen pre-registering please that any. Because its a different system are using mobility devices only disboards Thread of the party one!! Think it would help rocky and Bullwinkle and Friends TM & Ward Productions, Inc. Nintendo again ) utilize.! The parks is really unfortunate belt used by the ride current standby wait empathy when it comes to people disabilities! Could change, so consider renting a scooter that we 'll be a! For fans of Disney World chat with a cast member said that guests using a DAS at! Experienced an attraction you are then issued a card is Diabetic just to.! We recommend visiting Guest Relations as soon as you arrive need for the answer but conflicting... That are accessible, etc members to make return time at a time they... To Guest Relations to discuss DAS accommodations with a larger party as it 's on! Getting a day-of return time at a time for them if Disney could `` accommodate easily '', do you., you have no idea what it 's not guaranteed plus, park hours special!