For more information on how we collect and use this information, please review our Privacy Policy. for diagnosis and said the PTU was defective and the cost would be $3600 but the units were on back order and it could be 2 to 6 months to get a PTU unit. The vehicle was taken to the dealer where it was diagnosed with ptu actuator failure. Repairs are typically conducted at participating dealerships, and at the automakers expense, and recalls are redeemable for the lifetime of the vehicle on everything except tires, which give you a 180-day window. The car really should come standard with more power. . He looked it up and said there was an active recall on this. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. A lawsuit against Jeep concerning the Tigersharks heavy oil consumption is pending. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. Link must be about this specific problem or it will be deleted it must be free & helpful, like a video or web page or forum thread about this exact problem. 2016 Jeep Cherokee Problems (Engine) 2.4L Tigershark, Oil Burning. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. Im told that at this point the part wont be available until January. Service 4wd light is coming on. Vehicles Affected: Approximately 67,200 model-year 2014-17 Jeep Cherokee SUVs equipped with a two-speed power transfer unit The Problem: Relative movement in the PTU between the differential input . Other than that it's a tough vehicle. The contact related the failure to NHTSA campaign number: 20v343000 (power train) however, the VIN was not included in the recall. It was found that there was a flaw in the design of the 2.4-liter Tigershark inline-4 engine. Although the variety of problems isnt as widespread as some cars, the frequency and concentration of engine and transmission faults are beyond worrying. 2022, CarProblemZoo.com All rights reserved. This was diagnosed when the svc 4wd light came on in September. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker-s recall number is W47 and the National Highway . Furthermore, theyve mentioned harsh shifting in 4th and 5th gear. In the next 12 mos, assuming typical miles & conditions. Even today, the best you can expect is a brand new gearbox. Get answers and make your voice heard! It was a factory defect, as the connectors werent properly crimped. Two of the most notable recalls cover the left and right front half-shafts, which were incorrectly manufactured and can suddenly fracture and disconnect from the drive axle. seven National Highway Traffic Safety Administration (NHTSA) recalls. However, the VIN of my car is not included in those recalls. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. 00 out of pocket we spent on this vehicle that we feel this issue should have been part of a recall. How many recalls have been issued for the 2016 Jeep Cherokee? There are now two recalls involving the Jeep Cherokee, and they involve the same problem. My Jeep Cherokee is a 2016. The contact stated that the transmission warning light was illuminated. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. The vehicle can not be jump-started either. It primarily concerned the crimping of 26-way connectors. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. . The vehicle need a full tune-up and a new battery. Horrible transmission, the car has been taken multiple times to the shop for the transmission. Good on Gas mileage as well. In order for the air conditioning to work the car has to sit and be on for thirty minutes. The latter of which was the ones fitted onto the KL-series Cherokees. For the most part, it is a great car to drive in. Warren Stoddard II is an avid enthusiast of vintage vehicles. Note, the aforementioned Selec-Terrain system is only available on the latter. 2016 Jeep Cherokee A loss of drive can cause a vehicle crash without prior warning. 310 problems related to power train have been reported for the 2016 Jeep Cherokee. Every single time, once the car was turned off and restarted - the warning disappeared and did not return for a long period of time. 2016 Jeep Cherokee Problems (Transmission) ZF 9-Speed, Poor Shifts. Vehicle frequently has issues with the touch screen for the radio as well as the mechanical controls for the radio stop responding causing me to be unable to control the volume, power, tuning, using touch screen to control whether I am using the am/fm radio, bluetooth or other media options. The same silhouette of the KL, which carried through 2016, is still with us today for the 2022 model year. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. Sometimes the air conditioning leaks. How Long will a 2016 Jeep Cherokee Last? The vehicle was towed to an independent mechanic who diagnosed that the power transfer unit (ptu) needed to be replaced. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. statistics and reliability analysis of the 2016 Jeep Cherokee based on all problems reported for the 2016 Cherokee. Not safe at all. Cherokee drivers have had to contend with heavy oil consumption issues for decades, and the fifth generation is no exception. 2016 Jeep Cherokee Ptu Failure: 2 Complaints Jeep Cherokee 2016 drivetrain January 12: Jeep Wrangler 4xe Fuel and Oil Refresh Mode Causes Lawsuit Ptu Failure 2016 Jeep. The failure mileage was approximately 157,000. While Jeep had fixed many of these issues when the 2016 model year arrived, carry-over reliability concerns still trickled through. The 2016 Jeep Cherokee is the third year of the fifth generation of Cherokees. The vehicle has been towed two times. Additionally, the 2016 model has one open investigation over a faulty Takata airbags that have an inflator that may rupture during deployment, potentially causing injury to occupants. Chrysler's recall number is S38. Auto Repairs Are EXPENSIVE While the engine may only stall at first, it would soon lead to the engine seizing up. The vehicle was not repaired. 7/26/22 dealer informed active code c14a7-97 ptu motor component or system operation obstructed or blocked, they cleared the code, it came back on, they check fluid level in ptu, it was within specs, found star case s1721000016 referring to the splines on the ptu unit to fray and not function. Car was "running" but not "going." Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. The Cherokee should have an oil reservoir capable of holding 5.5 quarts of oil. So, why does this particular generation matter? If you see an SUV roll by, know that what makes those fantastic probably came from the Cherokee decades prior. Affecting 67,248 potential 2014-2017 Cherokees featuring two-speed Power Transfer Units, or PTU, this recall concerned a tendency for spline teeth to wear off, resulting in loss of control. Car has 104,000 and these are fully contained cases so you can-t change the oil-. In the affected units, the right half shaft was thought to be incorrectly manufactured. Power transfer unit (ptu) grinding at low gear. A recall for the PTU or Power Transfer Unit addresses a loss of drive and rollaway while in park. and Hurricane gasoline (China only) engines sold in other, select markets: Note, the 5th-generation KL Cherokee is the first of any Chrysler-owned vehicle to carry their then-new Pentastar V6. I have replaced the struts four times. Fortunately, I was on a side road going only 25 MPH at the time. These tools have been tried and tested by our team, they are ideal for fixing your car at home. It's bad enough the car generates a frightening warning that takes over the speedometer display and severely distracts - but especially when it's apparently an undiagnosable problem. Not safe at all. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. As such, motor oil during its regular engine lubrication could easily seep into the combustion chamber. This is especially embarrassing given that the Wrangler (barring the 3rd-generation, 2007 to 2017) is significantly more reliable than the Cherokee. The most recently reported issues are listed below. A failed PTU may not be able to maintain a connection between the transmission and the front wheels. Service 4 wheel drive is on my 2016 Jeep Cherokee. When driving car if you began to go down hill the car will race motor and run away by its self it is very dangerous in curvy and hilly areas. The nine-speed automatic transmission found in fifth-generation Cherokees is notorious for sudden failure and an inability to shift, and it was the target of a 2020 recall. Safety of this vehicle in a needed 4x4 situation would have been compromised had the unit not been replaced. Great amenities come with costly maintenance and low power. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. What Are The Most Common 2016 Jeep Cherokee Problems? We have a focus on strong photography, and engaging articles about performance, luxury and interesting cars. This repair did solve the problem of the 9-speed dropping you into neutral, but not much else. Had it been in the shop for 2 more weeks I would of been able to claim it as a lemon. Owners found that the engine would start losing power, jerking, and then stalling once oil capacity dropped below around 3.5 quarts. My service 4wd light came on which alerted me of the problem. Just be sure to check the oil levels now and then, and keep it topped up. We have a team of writers working daily on common car problems. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. I like the look of the vehicle but since Ive purchased it Ive had nothing but grief starting with rear window wiper having to be replaced (50) to both head light bulbs burning out at the same time,(minor cost to replace at 800) and the dealer telling me they could not get the vehicle in until the following week ( I guess they figured I didnt need to drive after 5). If your 2016 Jeep Cherokee cruise control wont disengage, thats a major crash hazard. The failure mileage was approximately 63,000. Here, we get to a bad start in looking at the 2016 Jeep Cherokee problems. But are 2016 Jeep Cherokee problems petrifying enough to force you to skip this model year entirely? Service 4 wheel drive is on my 2016 Jeep Cherokee. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Besides returning the Cherokee nameplate, quite a lot. All that can be done is to have the vehicle towed to a dealership and the vehicle's computer has to be reset which allows the update to take place. There are never any apparent symptoms before nor during the appearance of the warning. Your only option is to carry an extra bottle of oil. Ask me anything car related and see if I can help you today. The ptu is an important element of the all-wheel-drive system. Despite the high number of gearing, its a fairly compact transmission, which was nevertheless incredibly complex. Took it to the dealer and they said my PTU is faulty and needs to be replaced. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. Service 4wd light is coming on. Anonymous, MD (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl) "While the transmission's computer has had about 5 software updates, it still shifts in a rough fashion particularly at low speed in gears 1 . At highway speed, transmission disengaged and car was forced to be stopped on road with no shoulder in an attempt to restart and continue to nearest off-ramp. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. The dashboard is very simple and does not have many features. 3,000 past power train warranty. The contact owns a2016 Jeep Cherokee. 2016 Jeep Cherokee Problems (Transmission) - ZF 9-Speed, Poor Shifts. FCA US LLC issued the recall number W47 and began repairs on July 14, 2020. Gears are fine. He is the author of the novella No Birds in Yesterday, and the short-story collection A Good Place on the Banks of the Euphrates. The svc 4wd (service 4wd drive ) light came on in my 2016 Jeep Cherokee. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. Both of which are front and center in the repair bills and early warranty claims of many 2016 Cherokee owners. However, according to them and Jeep, there is no recall on my vehicle. I had the problem diagnosed today by the Medina Auto Mall Dealership. When the weather is bad, he takes his 67 Dodge D100. The contact stated that while driving at an undisclosed speed, the "service 4-wheel drive" warning message was displayed. The vehicle has not been inspected by anyone other than the local Jeep dealership, which was on 8/12/2022. Save my name, email, and website in this browser for the next time I comment. The failure mileage was 97,254. Some 2016 Cherokee owners have reported experiencing major mechanical issues at around 85,000 miles, including camshaft and transmission failure and engine seizing. The contact stated that the failure was related to NHTSA Campaign Number: 20V343000 (Power Train). Vehicle experienced a catastrophic failure of the 4x4 transfer case (ptu) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. Thus, Id recommend sticking far away from this model year and avoiding it like the plague. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. The seat fasteners on the first or second row seats . But since their inception, they have been plagued by problems. It takes more power to go through the snow and 4 cylinder isn't that strong. NO FORUM HOMEPAGES. If the ptu fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. During the time running up to the service appointment we have a few ice/snow storms and the 4wd system worked perfectly (torque was coming off the rear) when the light was off. The approximate failure mileage was 92,000. I was told I could continue driving the vehicle but would have no 4 wheel drive. Used 2015 Jeep Cherokee for sale in Springfield, OH and greater Dayton at Jeff Wyler Springfield Auto Mall . Driveline components should be expected to last longer than 60k miles without catastrophic failures. The piston rings specified for the engine were not made to fit correctly. If the PTU fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. 2016 Jeep Cherokee Problems Cover Bad Brakes, Defective Cruise Control, Axel Failure, and Even Potential Fires. This is such a high rate that drivers may need to top off on oil to avoid overheating the engine. The contact owns 2016 Jeep Cherokee. Learn more about our writers on our about us page. 2016 Jeep latitude. It also can not go into park and can roll away. The engine and transmission options already available here received some much-welcomed improvements for the 2019 model year. Theyll let you know what to do next. Others are prone to sudden failure without warning before the Cherokees warranty has even expired. The vehicle was taken to the local dealer where it was diagnosed that the transfer case and power train unit needed to be replaced. For repair. The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. These are defective. My car should have been included in the 2020 recall on PTU. Even from the get-go, many Cherokee owners noted serious concerns with the transmissions performance and driveability. Example: "Bad Brakes", "Toyota Recall", etc. 2022 Jeep Cherokee; Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. Almost immediately, 3 major software updates came along. PTU failure confirmed by Jeep service. 2016 Jeep Cherokee Categories You have selected Power Transfer Unit Power Transfer Unit Power Transfer Unit Service Parts Other Categories Air Conditioners & Heater Automatic Transmission Body - Sheet Metal Except Doors Brakes Clutch Conversion And Upfit Packages Cooling Differential And Drive Line Doors, Door Mirrors And Related Parts Electrical Worst 2016 Jeep Cherokee Problems #1: Transmission Not Working Properly 2016 Cherokee Average Cost to Fix: N/A Average Mileage: 22,000 mi #2: Service Transmission Message 2016 Cherokee. We research hundreds of models each This seems quite common. After some initial research, Jeep had a recall of the ptu for my model year back in 2020. 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